Program Manager


Position Title

Program Manager


Reporting to the Texas International Education Program (TIEP) Senior Director of Global Learning, the Program Manager plays a key senior role in the development of new and the implementation of existing global learning programs at Texas International Education Consortium (TIEC)/TIEP. As TIEP is on the precipice of significantly increasing capacity in online content delivery, and in implementing larger-scale in-person programs, the Program Manager is an integral position in ensuring TIEP innovation and success. Specifically, the Project Manager will: oversee TIEP’s day-to-day operations and academic affairs; assist the Senior Director with external communications, program development, policy implementation, recruitment, and financial management and maintenance; program evaluation; assume the Senior Director’s responsibilities in her absence; and assist in other capacities as assigned by the Senior Director.

Position Duties

The percentages indicated are given as guidelines only and may vary:

50% – Program Management: Manage the allocation of student and teaching resources with a focus on quality, program marketability, and financial sustainability; develop and maintain productive relationships with partners, and serve as a positive ambassador for TIEC/TIEP; contribute to teaching resources, model quality and standards for faculty; provide leadership and role model behavior on the care of students; execute and/or oversee administration duties, such as writing student study plans and reports; devise student schedules for each academic term; ensure timely grading, evaluations, and collation of grades; assist with the recruitment, induction, development and performance management of teaching staff; provide staff with ongoing support and guidance with regard to program goals, curriculum, materials, and methodology; oversee special projects which complement respective programs from proposal to successful completion; ensure continued accreditation for the programs through the monitoring and application of respective organizational standards and expectations; oversee the orientation and registration process in collaboration with TIEC/TIEP staff;  review, assess, design, and implement policy, processes, and procedures to ensure smooth, transparent, and efficient implementation; communicate timely and implement effectively key policies and decisions; contribute to the development of the marketing and brand strategy; collaborate with peers in other centers; participate in and contribute to division meetings.

20% – Curriculum/Development: Lead for curriculum and program development and assessment; develop program improvement capacity and models that take in feedback from assessments and other evaluation tools; innovate on curriculum and program delivery; build capacity at TIEP to develop in-house curriculum, materials and online delivery methods; develop assessment tools to measure academic standards and student workload; procure, catalog and maintain all necessary texts, teaching materials, software and licenses;

20% – Supervisor: Supervise and guide members of the academic team, including: guide, counsel, evaluate, and coach the Program Coordinator, Lead Instructor, and contracted part-time faculty. Conduct class observations and provide feedback; assist with carrying out effective program evaluation (e.g. feedback from students, teaching staff); implement efficiencies to positively impact teacher workload; provide advice on HR issues; supervise, mentor, support, and contribute to the professional development of supervisees; conduct Annual Performance Reviews (APRs); assist with the recruitment, orientation, development, and performance management of academic team members.

10% Other duties as assigned by the Senior Director of Global Learning

Minimum Qualifications - An equivalent combination of education and experience may substitute for the requirements listed.

  • MA in TESOL, Linguistics, Education, Composition or other closely related fields.

  • Demonstrated excellence in EFL teaching with a record of at least four years of full-time experience.

    • computer skills and online learning platforms.

    • Technologically savvy and innovative.

    • Minimum of 10 years related work experience.

    • Demonstrated ability to utilize current, research-based 'best practices' to support program/initiative development, evaluation, and ongoing improvement.

    • Ability to work collaboratively and independently.

    • Strong written and oral communication skills.

    • Ability to design, implement and evaluate innovative programs, initiatives, structures, and process for applicable learner age group.

    • Demonstrated ability to effectively perform numerical/financial, human resource, and program management.

    • Excellent organization skills and attention to detail.

    • Strong working knowledge of and experience with technology and office applications.

    • Demonstrated knowledge of and/or skill in organizational competencies (e.g. flexibility, accountability, change effectiveness, collaboration and teamwork, communication, and innovation).

Preferred Qualifications

  • Approachable and facilitative management style.

  • Ability to manage, prioritize, meet deadlines and motivate effective teams in a fast changing environment.

  • Strong relationships with other educators and educational institutions.

  • Understanding of and ability to utilize current national and international trends in education.

  • Understanding of qualitative and quantitative research designs and methods.

  • Proficiency with at least two languages.

  • Ability to maximize the efficiency of resources available within the agreed constraints.

Physical Requirements

  • Frequently sit, perform desk-based computer tasks and grasp light or fine manipulation, talk or hear.

  • Occasionally stand and/or walk, write by hand, and lift and/or carry, push and/or pull objects that weigh up to 20 pounds.

  • Rarely twist, bend, stoop, squat, kneel, crawl, climb, reach or work above shoulder, or grasp forcefully.

Working Conditions

  • This position involves domestic and international travel to promote, implement and evaluate programs, present at conferences, meet with partners, and develop new partnerships. Travel up to 20%.

  • Work is conducted in an office/school environment and may require work to be conducted in non-standard workplaces.

  • Work is typically conducted Monday through Friday at normal business hours, but evening and weekend hours are often required to implement programs and meet goals and objectives.


TIEC offers a salary range of $60-$65k with an attractive benefits package, commensurate with experience, for this position.


Please send your cover letter and resume to Written recommendations are not required at the initial stage, but welcome. Applications will be accepted and reviewed until the positions is filled. Please note that TIEC will only respond to those invited for an interview.


Founded in 1985, the Texas International Education Consortium (TIEC) is a uniquely situated organization that brings together 31 public universities in Texas with the shared goal and mission to create strong international educational opportunities for Texas university students and faculty in addition to markedly advancing the globalization of Texas higher education.  Over its history, TIEC has provided a diverse array of consulting services to the global educational community. TIEC’s ability to call upon the knowledge and experience of more than 25,000 faculty and administrators from its consortium universities provides TIEC access to a breadth and depth of expertise and potential that few can match. TIEC also facilitates and implements international partnerships with foreign governments on exchange programs of students, teachers, and academic faculty, and is well known for its broad programmatic experience.

Located in Austin, Texas, TIEC occupies a multi-purpose headquarters facility that include both its consulting and consortium services programs as well as its study and training programs.  TIEC headquarters is home to offices and classrooms of the Texas Intensive English Program (TIEP), a wholly owned subsidiary of TIEC that provides English as a second language instruction to international students from around the globe.  TIEP also facilitates teacher exchange and development programs.

TIEC operates on a revenue-generation model that includes its intensive English program and its consulting services that address the varied strategic, management, and operational needs of government agencies or educational organizations of all sizes and complexity.  TIEC has successfully completed international development projects around the world, including across Africa, the Middle East, Latin America, and East Asia Pacific.

TIEC is governed by a Board of Directors comprised of the presidents of its 31 affiliated universities.  These universities include members of the Association of American Universities, the National Association of State Universities and Land Grant Colleges, and the American Association of State Colleges and Universities.

Further information may be obtained on the organization’s websites: and

 An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

 Equal Opportunity Employer Minorities/Women/Veterans/Disabled